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in Folsom, CA
Front of House 2
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | 310 Palladio Parkway, Ste. 713 Folsom, California |
About this job
The Front of House 2 position includes line servers and rollers. Line Crew are responsible for providing exceptional engaging services and a memorable guest experience by effectively communicating with guests to build their perfect meal.
Main Accountabilities
- Responsible for all line stations that include Engager, Rice/Cheese/Beans, Meats, and Roller.
- Gauge the timing of line station hand-off is seamless and efficient.
- Greet guests and stage orders.
- Guide the guests through the experience asking appropriate questions.
- Maintaining appropriate portion control and consistently monitoring food levels on the line.
- Communicate with food runner/kitchen to ensure product levels are maintained.
- Cleaning equipment, as assigned, thoroughly and in a timely fashion according to Freebirds standards.
- Expert on all menu items and can make thoughtful suggestions to guests.
- Practices FIFO (First In, First Out), when restocking items on the line.
- Keeps stations clean and organized throughout shift.
- Demonstrates the ability to recognize when food does not meet standards and corrects the issue.
Knowledge & Skills
- Have the ability to develop positive working relationships with all employees and work as part of a team by helping others.
- Have the ability to speak clearly and listen attentively to guests and other employees.
- Be able to exhibit a cheerful and helpful attitude, and provide exceptional customer service.
- Be able to adapt to changing customer volume levels with a sense of urgency.
- Remain calm under pressure.
- Multi-tasking abilities.
- Ability to read, write, and speak English.
- Able to stand for extended periods of time with frequent walking, kneeling, bending, and reaching.
- Must be able to lift, move and carry up to 20 pounds frequently and 50 pounds occasionally.
Work Experience 0-2 years of industry related experience.