Data Entry Specialist - Full-time / Part-time

Responsibilities:
Inputs new and updated data into customer inventories using the Safe keeper system.
Manages the incoming data input process including keying label information, location information, investigating and resolving exceptions, acknowledging orders with customers and closing the work order. Verifies that all information is keyed accurately and in a timely manner
Manage the internal move data input process including the keying of all information, electronically moving cartons to new locations, investigating and resolving exceptions and closing the work order
Manage the destruction data input process including the selection of destruction candidates, keying changes, verifying that keyed information is correct, investigating and resolving exceptions, forwarding destruction certificates to customer and closing the work order
Manage the permanent removal process electronically including the keying of all PMO's, verifying the information, investigating and resolving exceptions and closing the work order
Update customer contract information. Research and resolve problems and discrepancies through contact with customer, special project team, contract administrator and/or account manager
Print & mail receipt acknowledgements, month end and quartered customer requested reports
Assist customer service as needed
Perform other customer related tasks and special projects as requested
Directly responsible for ensuring timely and accurate processing of customer information in Safe keeper
Qualifications:
High School diploma or equivalent
High level data entry skills required. Proficiency on a PC in an IBM compatible and MS DOS environment and familiarity with windows and word processing software; Strong organizational skills and a detail orientation required.
At least 1 year data entry experience in a service oriented environment with exposure to customer service.