Housekeeper - Hotel

Job Purpose:
Maintains hotel rooms by cleaning, dusting, vacuuming, and polishing; providing linen services.

Duties:
* Maintains cleaning schedule priorities by following room assignment list; servicing rooms requesting early cleaning first.

* Announces presence by knocking on room doors; returning at a later time to occupied rooms.

* Makes bed by removing and replacing sheets and pillow cases, checking blankets and bedspreads for soiling; replacing soiled items.

* Removes miscellaneous debris by removing trash, newspapers, room service trays, and mini-bar selections.

* Refreshes bath area by cleaning tub, toilet, and sinks; removing used towels and bathmats; replacing bath linens.

* Replenishes room supplies by restocking toiletries and stationery supplies.

* Cleans floors by washing and vacuuming floors.

* Maintains furnishings by dusting and polishing furniture; cleaning and polishing glass surfaces.

* Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms.

* Maintains room availability by notifying supervisor of room readiness.

* Keeps supplies ready by restocking housekeeping cart at end of shift.

* Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

* Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with security regulations.

* Updates job knowledge by participating in educational opportunities.

* Enhances housekeeping and hotel reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications:
Dependability, Quality Focus, Customer Service, Customer Focus, Thoroughness, Lifting, Housekeeping, Equipment Maintenance, Independence, Listening, Verbal Communication