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in Norman, OK
Team Member – Front of House
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | 2403 W. Main Street Norman, Oklahoma |
About this job
Summary:
Coldline team members participate together as a team in greeting the guests, taking orders,and the construction of custard items, while maintaining cleanliness of the dining room and performing to the Freddy's level of hospitality.
Role and Responsibilities:
Character
- Punctual and dependable
- Works well with others and able to function as a team
- Follows directions - is attentive - is subordinate
- Takes initiative
- Builds pride into their performance
- Practices good hygiene
Technical Skills
- Opening Coldline
- Thoroughly and expediently setup cold line for operation
- Properly assemble and power on equipment
- Preparation/stocking of all products
- Prepare the dining room for guests
- Welcome guests with enthusiasm,and correctly take their orders
- Efficiently facilitate drive-thru business
- Build all custard items and expedite
- Check on guests, seek feedback, and maintain cleanliness of the dining room
- Follow proper washing, sanitation, and safety procedures
- Knowledgeable of all ingredients and storage procedures
- Understands Sense of Urgency and Time Standards
- Closing Coldline
- Thoroughly breakdown cold line, proper closing procedures
- Disassemble and clean equipment, dishes, utensils, and kitchen stations
- Proper storage of product
Philosophy/Hospitality
- Happy staff, happy guests
- Always take the initiative to make sure the guest is happy
- Always treat guests with the highest level of respect
- Always communicate with guests in an energetic, friendly,and cheerful manner
HOSPITALITY, HOSPITALITY, HOSPITALITY!!!