The job below is no longer available.
You might also like
in Oklahoma City, OK
Preventative Maintenance Technician (OKC, OK) job in OKLAHOMA CITY
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Oklahoma City, Oklahoma |
About this job
To provide technical service on Preventive Maintenance calls, shuttle necessary parts and supplies for service repair completion for repair technicians, to perform on-the-job training tasks when working with a Repair Technician on call types. Job Responsibilities: - Perform Preventive Maintenance Checks in the customer's home. - Ride with or meet technician at designated location to assist on service call when assigned - Shuttle parts and supplies to technician when applicable - Provide courteous customer service - Work as a dedicated team member to ensure fast, flexible and expert service to every customer - Demonstrate a sense of urgency to meet customer time commitments - Successfully complete all Technician training elements within required timeframes - Meet key performance metrics and/or productivity goals as defined by the business - Provide knowledgeable and courteous preventive maintenance service - Continuously look for methods to improve business performance and enhance the customer experience - Follow the Value Added Services Process (i.e., selling extended warranties, water filters, etc.) by effectively communicating the benefits to the customer - Ability to receive truck stock at home if the company vehicle is retained at the technician's place of residence or other designated location. - Maintain truck stock inventory within the prescribed company guidelines and standards - Follow the truck maintenance schedule and keep a clean, organized truck - Adhere to all company policies and procedures - Perform miscellaneous duties as assigned
Specific Essential Functions: - Ability to aid physically the service technician in the handling of appliances or equipment to be repaired - Ability to work variable and flexible hours, including overtime as needed - Ability to handle stressful situations and work in a fast-paced environment - Ability to apply appropriate safety procedures and equipment to protect company and customer assets - Ability to communicate effectively with the service technician and customer - Ability to read and utilize reports as needed - Ability to read, write and speak English - Ability to maintain a professional appearance according to company dress code - Ability to follow ISO 9001:2000 process guidelines - Regular and consistent attendance is an essential requirement of employment Experience/Education Requirements: - High school diploma or general education degree (GED) preferred - Must be at least 18 years of age - Mechanical aptitude required - Must be able to pass the pre-employment drug screen, criminal background check and driver's license check - Must possess and maintain a valid state driver's license per company policy Required Job Competencies: - Work well with others in a team environment to deliver high performance results - Outstanding customer service skills - Open to change and the ability to implement change quickly and effectively - Convey a positive image of the company in all actions and behaviors - Excellent communication skills - Good listening skills
EOE Minorities / Females / Protected Veterans / Disabled
Specific Essential Functions: - Ability to aid physically the service technician in the handling of appliances or equipment to be repaired - Ability to work variable and flexible hours, including overtime as needed - Ability to handle stressful situations and work in a fast-paced environment - Ability to apply appropriate safety procedures and equipment to protect company and customer assets - Ability to communicate effectively with the service technician and customer - Ability to read and utilize reports as needed - Ability to read, write and speak English - Ability to maintain a professional appearance according to company dress code - Ability to follow ISO 9001:2000 process guidelines - Regular and consistent attendance is an essential requirement of employment Experience/Education Requirements: - High school diploma or general education degree (GED) preferred - Must be at least 18 years of age - Mechanical aptitude required - Must be able to pass the pre-employment drug screen, criminal background check and driver's license check - Must possess and maintain a valid state driver's license per company policy Required Job Competencies: - Work well with others in a team environment to deliver high performance results - Outstanding customer service skills - Open to change and the ability to implement change quickly and effectively - Convey a positive image of the company in all actions and behaviors - Excellent communication skills - Good listening skills
EOE Minorities / Females / Protected Veterans / Disabled