Front Desk Laburnum - Part-time

Job Description:
Greet members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the gym.
Provide security and control to the front door area of the facility.
Monitor check-ins to identify delinquent accounts.
Register all guests into the gym using proper registration procedures.
Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner.
Answer phone in a professional and courteous manner.
Respond immediately to member requests, inquiries and concerns.
Distribute keys, towels and other materials as needed.
Process retail and concession sales.

Job Qualifications:
High school diploma required
Excellent customer service skills
Ability to communicate effectively with both staff and members
Ability to multi-task
Knowledge of basic cash processing procedures
Functional computer skills