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in New York, NY
Sales Account Manager - New York, NY - Full-time / Part-time
Hours | Full-time, Part-time |
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Location | New York, NY New York, New York |
About this job
Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)
The Sales and Account Manager will drive and achieve health plan enrollment/growth goals by managing business relationships for the Medicare and/or Medicaid product lines within an assigned territory of nursing homes and consistent with state and federal regulations for both programs.
Primary responsibilities:
Responsible for educating eligible consumers and Institutions about the Medicare product lines; generating enrollment leads and referrals; conversion of leads and referrals to support enrollment of Medicare eligible consumers into the UnitedHealth Care Medicare Advantage plan; and managing UnitedHealth Care's engagement with stakeholders and organizations focused on services to a shared client base
Works under the direction of the Sales Lead to drive and achieve sales goals by leading or advancing the sales cycle
Contributes to the development of a viable sales plan for the assigned territory
Serves as a subject matter expert on Optum plans and all UnitedHealth Care Medicare products and maintains all current product certifications and appropriate licensure
Serves as a liaison for the Health Plan in a designated territory via (group) or individual education opportunities
Develops new forums to educate eligible consumers about Optum products
Conducts presentations, sales activities and other informational events in accordance with current approved communication and marketing programs and state/federal regulations
Participates in planning and implementation of outreach strategies and programs in conjunction with clinical and Provider Relations staff
Travels throughout assigned territory to provide education about Optum to promote enrollment
Responsible for member enrollment and achieving a defined minimum number of monthly sales through solid execution of the following:
Lead Generation and lead management
Overcoming sales objections
Facilitating completion of enrollment application
Ensuring member enrollment completed
Executes basic administrative duties as defined by the Sales Lead, including detailed management of appropriate reporting/database systems, funnel management, customer information, territory planning, etc
Maintains a working knowledge of plan benefit, program changes and industry insights
Ensures compliance and quality of sales process components, adhering to all applicable state and federal regulatory requirements and Optum Policies and Procedures
Performs other job related instructions as requested, with reasonable accommodation
Requirements
Required Qualifications:
4+ years experience in Sales and Marketing
2+ years of proven direct healthcare related sales experience
Introductory computer knowledge in Microsoft Word, PowerPoint and Excel
Professional telemarketing skills
Sales skills
Very proficient oral and written communication skills
Solid self management and time management skills
Marketing research skills
Able to work effectively independently and within a team environment
Proper business phone etiquette
Customer service experience
Negotiation skills
Technical knowledge of the healthcare industry, especially long term care Medicaid and Medicare
Ability to lift up to 50lbs on occasion
Decision making/problem solving skills
Critical listening and thinking skills
Must have or be able to obtain appropriate state licensure, as soon as possible, not to exceed 90 days. Maintain licensure and product certification based on policies and procedures
Ability to work a variety of hours, early morning, evenings and weekends, as required by various sales activities
Fluency in Mandarin Chinese
Preferred Qualifications:
4 year Degree
Experience in Medicare, Medicaid Managed Care or Health Insurance
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: Account Manager, Account Management, Sales, Marketing, Sales and Marketing, New York, NY, NYC