Customer Service Representative

We currently have about 20 openings in the Westborough, MA area for a large Financial Services Client in their Client Contact Department.

** These will be temp to perm based on attendance and performance. Great opportunity for someone looking for a career in the financial services industry, cusotmer support, management, etc.

Training is provided so financial background is not a must!
* week 1 & 2 - corporate training in classroom setting
* week 3 & 4 - client specific training and quality training
* week 5 & 6 - shadowing, 1 on 1 training with Sr. Reps

Hours - Client Contact Center is open from 8am-8pm Monday - Friday. Candidates will most likely be scheduled between 8am-6pm, and the manager is willing to be flexible and accomodate.

Responsibilities include:
*Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.

*Operational tasks including processing, balancing, settling and servicing all types of security transactions.

*Responds to customer inquiries.

*Investigates and corrects errors in customer accounts and statements.

*Familiarity with MS Office required.

***This is not a sales position and this position does not give out financial advice. This is a client support role assisting clients with their account information and making changes to their portfolio's and answering questions. Candidates will be providing customer support and will be trained on how to answer specific questions.

*Candidates should be prepared to interview and start immidiately.

Please apply directly to posting or contact:

Chelsea with Aerotek at 781-938-3089

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.