Account Manager - Atlanta, GA - Full-time / Part-time

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)

Real relationships, remarkable care, right here. This is healthcare reimagined. We are the first to unite relationship-driven primary care with user-friendly health insurance in one simple plan. We are built around the needs of members, creating a dedicated home base for health that reconnects the face-to-face care experience. Our doctors, health coaches and support teams operate within community-based clinics to put remarkable care within more people's reach. We are a community of people devoted to our members' health and an experience that makes you feel better just by walking through the door. We get health care right.

This role serves as the relationship manager for a yet to be developed book of business. This multi-faceted roll includes input on the structure of the organization's account management department as well as individual contributions towards customer retention and escalated customer service (once book has been established). This includes servicing of medical and ancillary products that contribute to the continued growth, profitability, and enhancing customer retention.

Primary Responsibilities:

• Input on developing account management structure


• Experience with operational execution


• Agency selection and training


• Medical and Ancillary renewals (2-99)


• Provides critical input to solve organizational challenges as the company grows


• Will serve as contact for escalated service situations


• Communicates important information with agencies


• Leads and/or supports strategic and tactical projects across business segments


• Develops presentations/materials and presents to agents/customers


• Gathers feedback and makes recommendations for process enhancements to drive consistent and better delivery solutions and develop trusted partnerships


• Develops innovative approaches to improve agency and agent experience


• Acts as a business expert to internal and external stakeholders

Required Qualifications:

• Bachelor's Degree preferred


• 4+ years of industry experience


• Excellent group benefits and marketplace dynamics knowledge


• Ability to work independently


• Organized with strong computer skills

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Account Manager, Account Management, Sales, Healthcare, Atlanta, GA, Georgia