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in West Roxbury, MA
Weekend On-Call Service Supervisor
•30 days ago
Hours | Part-time |
---|---|
Location | West Roxbury, MA West Roxbury, Massachusetts |
About this job
The Norwood office of Home Instead Senior Care is seeking a Weekend On-Call Service
Supervisor. This individual must be available for weekend on-call supervision, answering all
calls and overseeing client schedule management to provide the highest quality service to
clients.
The Weekend On-Call Service Supervisor will work closely with the Staffing Coordinators in the
following way:
--Arrive at the Home Instead Senior Care office by 4:30pm Friday afternoon
--Go over weekend schedule and any trouble spots that might arise with staffing coordinators
--Prepare on-call binder with all schedules and Client and CAREGiver rosters
--Transfer office calls to on-call cellphone
--Return to Home Instead Senior Care office Monday morning by 8:30am to pass on pertinent
information from the weekend, turn in cell phone and drop off on-call binder.
During the weekend, supervisor's responsibilities will include but not be limited to:
--Answering all incoming telephone calls and responding to them as needed
--Communicate with CAREGivers and clients regarding scheduling as changes arise
--Take messages and document all calls so office staff can respond if necessary Monday
morning
--Contact backup person when questions arise about clients or CAREGivers that require input
from regular office staff
--Fill in on assignments that come open until a replacement CAREGiver is found
Candidate needs to have excellent communication, organization and problem-solving skills.
CNA experience preferred. Also ideal for retired nurses looking for part-time work.
Compensation: $150 per weekend