Counter Manager - Full-time / Part-time

REPORTS TO:

Store Manager

OBJECTIVE:

To provide a counter environment that encourages and maximizes sales

To promote good working relationships among Beauty Advisors and with the Cosmetics Department

RESPONSIBILITIES:

1. Supervision of Beauty Advisors and Counter Activities

Maintain standards for beauty advisor image

Maintain standards for counter cleanliness

Provide product information and advice on selling technique

Encourage cooperative teamwork

Monitor selling goals

2. Maintenance of Stock

Keep shelves and countertop stocked neat and clean. Rotate stock as necessary.

Keep list of out-of-stock merchandise and customer requests

Assign a fair share of stock work and counter maintenance to every beauty advisor

Insure proper maintenance and inventory of all counter fixtures and tester units. Properly store and maintain control over all collateral, testers and sampling.

3. Coordination of Special Events, Special Offers

Before: scheduling, inviting by telephone and cards, displays at counter and throughout exchange

During: coordinate the event

After: supervise follow-up with customer registry, report results to Account Executive

4. Maintenance of Reports

Monthly Business Summary

Daily or Weekly Goals

5. Communication with Store Manager and Account Executive

Competitive activities in-store

Changes in department

Personnel evaluations and concerns

Stock Concerns

Prior Experience:

* Helpful to have previous supervisory or managerial experience

* Sales experience helpful

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