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in Ocala, FL
AT&T Ocala Call Center Inbound Customer Service Representative Sales
•30 days ago
Hours | Full-time |
---|---|
Location | 5312 SW 6TH PL Ocala, Florida |
About this job
AT&T is hiring full-time Call Center Inbound Customer Service Representative Sales in Ocala!
What does a Customer Service Representative Sales do?
* This position reports to a Mobility Sales and Service inbound call center where employees provide outstanding customer service and are responsible for meeting sales goals.
* Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution.
* Offers alternative solutions where appropriate with the objective of retaining customer's business.
* Handles business transactions in connection with activation of new customer accounts on a computer terminal.
* Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar.
* Makes financial decisions to protect/collect revenues and adjusts customer accounts.
Being part of AT&T comes with many rewards and opportunities. But how do you find out more?
Join us by phone or online for a Virtual Career Fair
Wednesday November 11th at 12:00p.m. Eastern
Go to http://bit.ly/ocalacc
or
TEXT "Ocala Virtual" to (404) 750-4597
For call-in/login info
For immediate considersation, Apply online today http://connect.att.jobs/ocala/call-center
What does a Customer Service Representative Sales do?
* This position reports to a Mobility Sales and Service inbound call center where employees provide outstanding customer service and are responsible for meeting sales goals.
* Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution.
* Offers alternative solutions where appropriate with the objective of retaining customer's business.
* Handles business transactions in connection with activation of new customer accounts on a computer terminal.
* Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar.
* Makes financial decisions to protect/collect revenues and adjusts customer accounts.
Being part of AT&T comes with many rewards and opportunities. But how do you find out more?
Join us by phone or online for a Virtual Career Fair
Wednesday November 11th at 12:00p.m. Eastern
Go to http://bit.ly/ocalacc
or
TEXT "Ocala Virtual" to (404) 750-4597
For call-in/login info
For immediate considersation, Apply online today http://connect.att.jobs/ocala/call-center