CSR - Enrollment Specialist - COS - Full-time / Part-time

Aerotek is currently partnering with one of the largest call centers in the Louisville area to staff their customer service repersentatives. This position will provide all supplies in order to provide the best customer service to their clients. You will be helping callers enroll in their healthcare benefits and flexable spending accounts.

If you like challenges and helping others then this is the job for you!

As an Enrollment Specialist you will be responsible for the following:

- Assisting participants with using the enrollment website
- Advising about any of the following:
- Changes from previous year's benefits to the new plan year
- Eligibility rules for employees
- Eligibility rules for dependents when enrolling them for the first time
- Required documentation, remittance options, and documentation deadlines when enrolling a dependent for the first time
- Explaining medical, dental and vision plans
- Flexible Spending Accounts general information
- Life insurances
- Long and Short Term Disability
- Retirement plan enrollment
- Special programs
- Premium incentives
- Surcharges
- Providing contact information
- Using the language line
- Understanding audit scenarios and answering questions about required documents.

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.