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Customer Service Associate - Part Time - Part-time
•30 days ago
| Hours | Part-time |
|---|---|
| Location | Behrend Drive Phoenix, Arizona |
About this job
Novitex Enterprise Solutions is seeking a high energy individual to fill a Customer Service Associate - Mailroom role in Phoenix, AZ.
In addition to being organized and able to multitask, this role requires a go-getter with a positive attitude who is excited to work with the leading provider of innovative, cloud-based solutions in the document outsourcing industry.
Some perks of the job:
Employees working 20 or more hours per week qualify for:
Paid holidays, vacation and unplanned absences
401k
Referral Bonuses
Perfect attendance bonus annually
Continuous training
Exclusive discounts entertainment, health & wellness, travel, and MUCH MORE!
So what will you actually being doing?
Customer Service Associate's in a Mailroom role are vital to the organization of a company's communication. With a strong attention to detail, they will facilitate a variety of mailroom tasks to ensure high levels of customer service in a fast paced environment.
A Customer Service Associate's daily tasks will involve:
Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)
Lift heavy boxes, files or paper when needed
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Demonstrate flexibility in satisfying customer demands in a high volume, production environment
Consistently adhere to business procedure guidelines
Adhere to all safety procedures
Take direction from supervisor or site manager
Maintain all logs and reporting documentation; attention to detail
Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc)
Operating mailing, copy or scanning equipment
Shipping & Receiving
Handle time-sensitive material like confidential, urgent packages
Perform other tasks as assigned
Scanning incoming mail to recipients
Perform file purges and pulls
Create files and ship files
Provide backfill when needed
Enter information daily into spreadsheets
Identify charges and match them to billing
Sort and deliver mail, small packages
OK, I'm interested... But is it really the job for me?
You need great people skills, patience and be able to multi-task to be good at this job. Other aspects of your background will include:
Minimum Requirements:
Minimum of 6 months customer service related experience required
High school diploma or equivalent (GED) required
Valid Driver's License and good driving record required
Preferred Qualifications:
Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)
Experience running mail posting equipment a plus
Excellent communication skills both verbal and written
Lifting up to 55 lbs with or without accommodations
Willingness and availability to work additional hours if assigned
Willingness to submit to a pre-employment drug screening and criminal background check
Ability to effectively work individually or in a team environment
Competency in performing multiple functional tasks
Ability to meet employer's attendance policy
In addition to being organized and able to multitask, this role requires a go-getter with a positive attitude who is excited to work with the leading provider of innovative, cloud-based solutions in the document outsourcing industry.
Some perks of the job:
Employees working 20 or more hours per week qualify for:
Paid holidays, vacation and unplanned absences
401k
Referral Bonuses
Perfect attendance bonus annually
Continuous training
Exclusive discounts entertainment, health & wellness, travel, and MUCH MORE!
So what will you actually being doing?
Customer Service Associate's in a Mailroom role are vital to the organization of a company's communication. With a strong attention to detail, they will facilitate a variety of mailroom tasks to ensure high levels of customer service in a fast paced environment.
A Customer Service Associate's daily tasks will involve:
Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)
Lift heavy boxes, files or paper when needed
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Demonstrate flexibility in satisfying customer demands in a high volume, production environment
Consistently adhere to business procedure guidelines
Adhere to all safety procedures
Take direction from supervisor or site manager
Maintain all logs and reporting documentation; attention to detail
Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc)
Operating mailing, copy or scanning equipment
Shipping & Receiving
Handle time-sensitive material like confidential, urgent packages
Perform other tasks as assigned
Scanning incoming mail to recipients
Perform file purges and pulls
Create files and ship files
Provide backfill when needed
Enter information daily into spreadsheets
Identify charges and match them to billing
Sort and deliver mail, small packages
OK, I'm interested... But is it really the job for me?
You need great people skills, patience and be able to multi-task to be good at this job. Other aspects of your background will include:
Minimum Requirements:
Minimum of 6 months customer service related experience required
High school diploma or equivalent (GED) required
Valid Driver's License and good driving record required
Preferred Qualifications:
Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)
Experience running mail posting equipment a plus
Excellent communication skills both verbal and written
Lifting up to 55 lbs with or without accommodations
Willingness and availability to work additional hours if assigned
Willingness to submit to a pre-employment drug screening and criminal background check
Ability to effectively work individually or in a team environment
Competency in performing multiple functional tasks
Ability to meet employer's attendance policy
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