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in Dallas, TX

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Hours Full-time, Part-time
Location DALLAS, TX
DALLAS, Texas

About this job



Collections Specialist

This position requires a high level of problem solving skills, being detail oriented, organized, and the ability to multi task are all very important. I also am looking for someone who is looking for a "home" so dependability and stability are also very important.

· Minimum of 30 calls a day (does not include leaving a message)

· Follow up on short pays from daily deposits

· Courteous and professional demeanor both on the phone and in the office

· 8% combined percentage of 60 & 90 totals

· Request and resend updated addresses or emails for daily returned invoices

· Contact branch manager before placing accounts on hold

· Contact your branch managers on account issues such as (disputes, credit memos, pricing, pod’s ect.)

· Try to complete and shorten your weekly call reports

· Keep track and work through your numbers through (ARI # 9) accounts receivable status

· Send out second notices for smaller balances when you have the time

· Send out final notices between 90 – 150 days past due

· Accounts between 90-150 days work with outside salesman assigned to account to help in collections efforts

· Establish and maintain relationships with customers and branch managers

· Maintain accurate and descriptive notes in accounts

· This desk will also include some light AR related duties such as branch account postings.