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Account Executive, Service Cloud - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | new york, New York |
About this job
Service Cloud Account Executive
Salesforce is looking for talented, hardworking individuals with great energy, leadership, and initiative to drive awareness for the fastest growing application at Salesforce, the Service Cloud. The Account Executive role focuses exclusively on the Salesforce Service & Support and Contact Center Application. The Account Executive will formulate and execute a Service Cloud sales strategy within an assigned region, drive revenue growth by penetrating the current customer base, and develop new customers in the commercial space. He/she will work in partnership with the existing account-owning Account Executives and RVPs in the regions, and will carry quota for the Service Cloud product sales in their region.
Effective partnering with Commercial Sales Account Executives is critical to the role. Accomplished by participating and leading client and prospect meetings or engaging other corporate resources as required, as well as participating in regional forecast calls and account planning sessions. Accurately forecasting sales activity and revenue while creating satisfied and referenceable customers are key responsibilities to the Account Executive position.
Responsibilities:
Refine sales messaging, prospecting, qualifying, and closing techniques
Develop and execute successful Service and Support sales campaigns
Create new leads from prospecting efforts and assist others
Qualify leads and sales opportunities
Leverage business from new and established relationships
Engage in strategic account planning with Core Account Executives
Lead discovery and ROI process in key accounts
Clearly articulate business value to the customer
Forecast marketing and sales trends based on company data
Perform data collection and based on analysis develop sales strategy
Prepare reports for presentation to clients and management
Lead discovery and ROI process in key accounts
Evangelize the Internet's radical transformation of the customer service applications market
Work with product management to distill key functionality and benefits into core product marketing messages
Minimum qualifications:
Minimum 8 years of experience selling software application solutions
Demonstrated ability to sell large scale and complex systems to key accounts
Experience managing the sales cycle from business champion to the CIO, CEO and CFO level
Bachelors Degree
Preferred qualifications:
Experience selling contact center and customer service solution
Previous team management experience, although this is not a management role
*LI-Y
Salesforce is looking for talented, hardworking individuals with great energy, leadership, and initiative to drive awareness for the fastest growing application at Salesforce, the Service Cloud. The Account Executive role focuses exclusively on the Salesforce Service & Support and Contact Center Application. The Account Executive will formulate and execute a Service Cloud sales strategy within an assigned region, drive revenue growth by penetrating the current customer base, and develop new customers in the commercial space. He/she will work in partnership with the existing account-owning Account Executives and RVPs in the regions, and will carry quota for the Service Cloud product sales in their region.
Effective partnering with Commercial Sales Account Executives is critical to the role. Accomplished by participating and leading client and prospect meetings or engaging other corporate resources as required, as well as participating in regional forecast calls and account planning sessions. Accurately forecasting sales activity and revenue while creating satisfied and referenceable customers are key responsibilities to the Account Executive position.
Responsibilities:
Refine sales messaging, prospecting, qualifying, and closing techniques
Develop and execute successful Service and Support sales campaigns
Create new leads from prospecting efforts and assist others
Qualify leads and sales opportunities
Leverage business from new and established relationships
Engage in strategic account planning with Core Account Executives
Lead discovery and ROI process in key accounts
Clearly articulate business value to the customer
Forecast marketing and sales trends based on company data
Perform data collection and based on analysis develop sales strategy
Prepare reports for presentation to clients and management
Lead discovery and ROI process in key accounts
Evangelize the Internet's radical transformation of the customer service applications market
Work with product management to distill key functionality and benefits into core product marketing messages
Minimum qualifications:
Minimum 8 years of experience selling software application solutions
Demonstrated ability to sell large scale and complex systems to key accounts
Experience managing the sales cycle from business champion to the CIO, CEO and CFO level
Bachelors Degree
Preferred qualifications:
Experience selling contact center and customer service solution
Previous team management experience, although this is not a management role
*LI-Y
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