Installation Supervisor - Full-time / Part-time

Installation Supervisor

Reports To: Director

POSITION SUMMARY:

Develop and supervise the installation team to maximize productivity and quality of the installations. Responsible for inspection, pre-installation, installation, post installation, and replacements. Understand client complaints and resolve problems. Be a champion of Company’s values with installation team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Inspection:

• Visit job sites to verify readiness to receive the products by ensuring the site is in accordance with the requirements of Company’s plans; verify any changes in the plans have been completed

• Write report indicating status of plan changes and submit to Contract Administrator within 24 hours of inspection
• Revisit after changes made to verify
• Authorize the delivery of the products

Pre-installation:

• Work with contract administrator to determine installation agenda for installation team and assign the installers to the jobs

Installation:

• Accompany installers to each job and ensure they are following all the procedures outlined in procedure manual such as protecting floors, walls
• Assigns tasks to each installer for each job
• Fill out production control sheets with report of what was installed
• Track the production of each installer and report to Contract Administrator in order to pay installers for payment
• Act as point of contact with client rep or contractor on site and between job site and office
• Clarify or respond to questions from installers
• Solve problems/troubleshoot as problems arise on the job
• Ensure installers are organized and work in a neat and safe manner
• Ensure installers are on time, courteous, attentive and careful
• Provide solutions at the job site that will minimize replacements

Post Installation:

• Conduct walk through on job site with person assigned by client or the actual client on last day of installation and sign off if client approves

• If replacements need to be done, dimensions, colors, finishes and all other technical specifications must be accurately submitted to the office within 24 hours.
• Remove all debris when project is completed

Replacements:

• Pick up replacement pieces from warehouse and go to client with responsible installers and install replacement pieces

Administrative:

• Manage installers’ tools ensuring proper maintenance, repair and the return of tools when installer leaves the company
• Maintain company van for cleanliness and appropriate service

SUPERVISORY RESPONSIBILITIES:

Supervise the installers. Responsible for hiring, firing, coaching, disciplining and evaluating performance.

SKILLS, EXPERIENCE AND QUALIFICATIONS;

• Minimum 5 years experience installing kitchens and closets
• High School diploma
• Ability to read and interpret documents such as safety rules, procedure manuals and plans and to write reports
• Ability to add, subtract, multiply and divide units of measure using common fractions and decimals; ability to compute dimensions
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
• Basic computer skills including email and internet
• Fluent in English and Spanish