Keyholder/Shift Leader

    Style Encore
    187 W Lincoln Hwy, Suite 200, Exton, PA
    Full-time, Part-time
    Similar jobs pay $37.44 - $77.98

    Job Description


    Promote all aspects of the business including selling, pricing and merchandising the store. Opening/closing responsibilities. Promoting a high level of customer service by ensuring customers are assisted in an enthusiastic, timely, and knowledgeable manner. 


    • Greet customers immediately, determine their needs, and handle all transactions in a professional and enthusiastic manner.
    • Opening and/or closing responsibilities including but not limited to:  responsibility for key, opening and closing the store on a timely basis and according to schedule, balancing, opening/closing the till and responsibility for deposits as needed.
    • Become familiar with products, brands and prices and make recommendations of products, including their features and benefits, to suit customers’ needs.  Maximize sales and customer satisfaction by adding items to the close of the sale.
    • Buy used product, reinforcing the customers’ purchases and sales to the store.    Invite customers to return to the store with their used gear for product trade or to sell.
    • Price and ticket items appropriately based on pricing/buying guidelines.  Restock store following merchandising plan.  Maintain store displays and follow store housekeeping and maintenance standards and procedures.
    • Develop proficiency in operating the point of sale system in the store for all sale transactions.
    • Achieve personal and store goals by applying sound customer service and sales protocol.
    • Supervision & coordination of other staff, training & operations procedures as directed by Management.


    • Prior retail and /or customer service experience with proven leadership skills. 
    • Ability to work well as a team member and to take and follow directions.
    • Excellent communication and interpersonal skills.
    • Sales and goal oriented.
    • Good time management skills, and ability to handle a high level of responsibility.


    • Ability to stand and walk for long periods of time, up to 8 hours per day.
    • Lifting up to 40 lbs. without assistance.
    • Bending, rotating, and reaching conducive to a retail environment and to receiving, pricing, and stocking merchandise.
    • Able to operate a computerized sales terminal.
    • No exposure to hazardous materials or environments.
    Posting ID: 30560159Posted: 2020-02-19