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Social Worker - MSW - Director of Client Services - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 288 - 07081 Springfield, New Jersey |
About this job
DIRECTOR OF CLIENT SERVICES
Job Description
The DIRECTOR OF CLIENT SERVICES is expected to perform a variety of duties in the area of client services. The DIRECTOR OF CLIENT SERVICES will answer telephone inquiries, perform Care Consultations and Quality Assurance visits, and manage cases.
Primary:
Secondary:
MSW required, preferably with eldercare experience.
Position can be PT/FT - 25 - 40 hrs/week..
Compensation based on experience.
Job Description
The DIRECTOR OF CLIENT SERVICES is expected to perform a variety of duties in the area of client services. The DIRECTOR OF CLIENT SERVICES will answer telephone inquiries, perform Care Consultations and Quality Assurance visits, and manage cases.
Primary:
- Develop and maintain positive relationships with all clients through care consultations, quality assurance visits, phone calls and case management
- Monitor, mediate and log both client and CAREGiver activity, and follow up on CAREGiver assignments and client service
- Maintain relationship with client’s family members as needed
- Develop and maintain a relationship with professionals in the community
- Counsel CAREGivers on quality concerns
- Conduct client/CAREGiver introductions as scheduled
- Enter and maintain accurate client and CAREGivers records in computer
- Work with an a team of professionals
Secondary:
- Update computer data base with emails of families, clients and referral sources
- Email monthly HISC newsletter
MSW required, preferably with eldercare experience.
Position can be PT/FT - 25 - 40 hrs/week..
Compensation based on experience.
Each Home Instead franchise is independently owned and operated.
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