Clinical Administrative Coordinator - Brentwood, TN

Position Description:

Talk about meaningful work. Talk about an important
role. Let's talk about your next career move. Due to our expanding
business, UnitedHealth Group is seeking Clinical Administrative Coordinators
who share our passion for helping others live healthier lives. As one
of the world's leading health care companies, UnitedHealth Group is
pursuing innovative new ways to operate our service centers and improve
on our ability to deliver high-quality care.As part of our
clinical support team, you will be a key component in customer
satisfaction and have a responsibility to make every contact
informative, productive and positive for our members and providers.
You'll have the opportunity to do live outreach, educating members about
program benefits and services while also helping to manage member
cases. Bring your skills and talents to a role where you'll have the
opportunity to make an impact on a huge scale. Take this opportunity and
begin doing your life's best work.SM
What makes your clinical career greater with
UnitedHealth Group? You'll work within an incredible team culture; a
clinical and business collaboration that is learning and evolving every
day. And, when you contribute, you'll open doors for yourself that
simply do not exist in any other organization, anywhere.
Positions in this function includes those
responsible for initial triage of members, administrative intake of
members or managing the admission/discharge information
post-notification, working with hospitals and the clinical team.
Includes managing incoming calls, managing requests for services from
providers/members, providing information on available network services
and transferring members as appropriate to clinical staff. Manages the
referrals process, processes incoming and outgoing referrals, and prior
authorizations. This function includes intake, notification and census
roles.Primary Responsibilities:
Moderate work experience within own function.Some work is completed without established procedures.Basic tasks are completed without review by others.Supervision/guidance is required for higher level tasks.Strong attention to detail Able to prioritize Self motivated/Self StarterAbility to take ownership of assignments Show great accountability for workPunctual/Consistent Attendance is essentialMust be able to work Monday - Friday 8:00am - 5:00pm in office; with occasional weekends and peak hours based on business needs

Required Qualifications:
High School Diploma/GED.6+
months of experience in an Office setting using the telephone and
computer as the primary instruments to perform the job duties.1+ year alpha/numeric data entry experience.1+ year of Telephonic Customer Service experience.Must be able to create, copy, edit, send and save utilizing (Word, Excel, and Outlook).
Preferred Qualifications:
Bachelor's Degree.Experience in a Clerical or Administrative role.Healthcare or Insurance experience.Medical Terminology/Coding (ICD-10 and CPT) experience.High volume Call Center experience.Hospital, Physician or Medical Clinical experience.Medicare and/or Medicaid experience.Long-Term Care knowledge.
Careers at UnitedHealthcare Community & State.
Challenge brings out the best in us. It also attracts the best. That's
why you'll find some of the most amazingly talented people in health
care here. We serve the health care needs of low income adults and
children with debilitating illnesses such as cardiovascular disease,
diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based
approach considers social, behavioral, economic, physical and
environmental factors. Join us. Work with proactive health care,
community and government partners to heal health care and create
positive change for those who need it most. This is the place to do your life's best work.SM
 

Diversity creates
a healthier atmosphere: UnitedHealth Group is an Equal Employment
Opportunity/Affirmative Action employer and all qualified applicants
will receive consideration for employment without regard to race, color,
religion, sex, age, national origin, protected veteran status,
disability status, sexual orientation, gender identity or expression,
marital status, genetic information, or any other characteristic
protected by law.

 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment