Shift Managers- Front and Back of House

    Burger21
    14650 S LaGrange Road, Orland Park, IL
    Full-time, Part-time

    Job Description

     

     

     

     

    We have a full-time/part-time opening for  Front or Back of House Managers.

    Must be able to work various shifts per week.

    • Be authorized to work in the United States.
    • Must have reliable transportation.

    When working shifts in the restaurant, the manager is responsible for running the daily operations of the restaurant, ensuring that they are carefully carried out. 

    A. Primary Responsibilties of a Burger 21  Manager include:

    Adhering to and upholding the Burger 21 Culture, Vision and B isms as outlined in orientation and on the Burger 21 Culture Card, achieving our mision of providing an experience Beyond the Better Burger.

    Seizing every opportunity to excite and uplift team members and guests every day. Taking ownership in training, developing and retaining team members that value and uphold Burger 21's mission, vision, and B ims.

    Driving consistent, positive results.

    Being always graceful and accomodating.

    Keeping the restaurant looking fresh, clean and well-maintained.

    Maintaining strict confidentiality with information or knowledge considered sensitive or confidential in nature.

    Education and Experience:

    Must have some experience working  for a fast-casual dining concept as a team leader or above.

    Understands and embraces True Hospitality, Awesome Food and Quality.

    Possesses a positive, professional and energetic attitude.

    B. Qualification Requirements:

    Cost Controls

    Trains and develops team members in all areas of cost control. Ensures all products are prepared and served according to company standards utilizing only authorized products and procedures.

    Analyzes and controls expenditures of restaurant to meet budgetary requirements. Participates in P&L reviews with management team at the end of each period and creates individual action plans to adjust any discrepancies.

    Overall Management:

    Performs other duties and special projects as required that affect the Burger 21 brand. Ensures proper line checks are completed each day, using current line check tools.

    Supervises team members to deliver an experience Beyond the Better Burger to our guests with products and services that meet and exceed our guests expectations.

    Practices teamwork by communicating with and assisting all members of the management team.

    Coaches and directs team members using effective verbal commincation skills in support of Burger 21 Restaurants' operating vision and principles.

    Supervisory Responsibilities

    Certified Opening Trainers; Certified Trainers; Hourly Team Members: Movers, Takers, Shakers, and Culinary Crew.

    Posting ID: 32915962Posted: 2020-02-13