Verification of Benefits Representative

IMMEDIATE NEED!!!

Description

The VOB Representative is responsible for verifying the insurance coverage and eligibility for patients in order to determine how much their insurance(s) will cover for the services. Obtain appropriate authorizations for purchase or service from insurance companies for equipment and testing supplies.

RESPONSIBILITIES

• Contact insurance companies to verify coverage status of patient benefits
• Files pre-authorizations for patients with insurance companies and provide follow up as needed.
• Process supply orders.
• Maintains accurate patient information in systems.
• Provides patients with information regarding their order status, which may include: developing financial breakdowns for the patient, giving the patient estimates of costs and collecting payments for co-pays for supply orders, if applicable.
• Gathers all necessary additional medical records as requested by insurance companies.
• Applies knowledge of company processes and procedures to respond to incoming communication from insurance companies, patients and internal departments.
• Performs other related duties as assigned.

EDUCATION/EXPERIENCE

• Prior medical insurance authorization experience preferred.
• One to two years data processing experience preferred,
• One to two years customer service or provider relations experience preferred
• Associate degree or equivalent with a minimum of three years relevant working experience.

COMMUNICATION SKILLS

• Position requires heavy telephone contact with program providers and participants (up to 90%).
• Excellent interpersonal and phone etiquette skills
• Ability to provide superior customer service and meet customer satisfaction expectations.

Job Description

• We cover 3 shifts of 8 hours for the span of 5am to 5 pm. Overtime as needed.

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.