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Hours Full-time, Part-time
Location Phoenix, AZ
Phoenix, Arizona

About this job

Description:
 
Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most\: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com, www.news.xerox.com, www.realbusiness.com or .
 
Transportation Systems Program Director
 
Key Responsibilities
 
Plan, manage, and control the day-to day activities of the cross functional teams that support an Intelligent Transportation Solution that is managed by the Commercial Vehicle Operations (CVO) line of business on behalf of their client. 
 
May perform one or more of the following\:
  • Establish operational objectives and work plans, and delegate assignments to matrixed managers and employees.
  • Develop systems and services that support program needs; provide leadership and focus in area of expertise.
  • Manage relationships with Xerox client and their customers, and be the first point of contact for system related issues, product support, and marketing support needs
  • Responsible for achieving measurable results on time and on budget.
  • Develop and subsequently implement new projects, policies and procedures to meet specific goals.
  • Provide matrix leadership to operational, systems development, and client resources to ensure performance standards are met and client and project commitments are adhered to.
  • Advise staff members in resolving problems and issues that arise with internal and external customers.
  • May partner with senior staff in developing and marketing new client programs / service offerings as required.
  • Participate in client presentations and training.
  • Complete special projects as assigned.
  • Participate with executive management to establish strategic plans and objectives.
  • Work on complex issues where analysis of situations or data requires an in-depth knowledge of the company. Participate in corporate development of methods, techniques and evaluation criteria for projects, programs, and people.  Ensure budgets and schedules meet corporate requirements.
  • Provide support to marketing staff by assisting in the preparation of documentation and promotional literature.  Participate and provide input at marketing / sales meetings.
  • Pursue marketing leads by providing system presentations and demonstrations of existing and proposed products to new and current clients.
  • Represent client and Xerox at industry conferences, meetings, and trade shows.
  • Play lead role (or assist) in maintaining accurate up-to-date client lists and non-client target lists.
Experience Required
 
Bachelors Degree preferred.  5+ years related client / project management experience a plus.
 
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to accommodations@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
 
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