Healthcare Customer Service Positions in Indianapolis, IN - Full-time / Part-time

Call Center and Customer Service Openings!

Location: Indianapolis and Surrounding Areas

Must Have:

• 2+ years of call center experience
• 1+ year experience in a healthcare setting (insurance providers, hospitals, doctor's office, third party call centers, etc.)
• Compter proficiency; Must have experience working with 4+ systems and able to toggle screens, work with multiple software, Microsoft Office, emails, etc.
• Strong written and oral communication is a MUST

Description:

• Responds to customer questions via telephone and written correspondence.
• Analyzes problems and provides information/solutions.
• Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
• Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
• Required to meet department goals.

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.