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in Plymouth, MN
Knowledge Author - Plymouth, MN - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Plymouth, MN Plymouth, Minnesota |
About this job
Here, your performance, your ideas, your unique analysis will combine with a rich assortment of contributors to understand and shape the health care system. At UnitedHealth Group, you'll work with a team that has the creativity and passion to help build new health care solutions that meet emerging market needs. You'll get the opportunity to work with an elite team that goes beyond the usual analysis, they dig deeper knowing our goal is nothing short of transforming health care. Does the challenge of utilizing your analytical abilities on vital projects towards a larger strategic mission excite you?
As a Business Analyst, you'll have the opportunity to provide data analysis to support, compile and report key information for operations and business objectives. This is a position that affords you the ability to drive processes and improvement initiatives. By gathering and documenting business requirements and utilizing your sharp analytical skills to fulfill the needs of the business and/or clients, you will have an impact on healing the health care system. Some people would call you a data geek, but at UnitedHealth Group that passion turned into information is used for decisions made by leadership. This is a challenging role that creates an opportunity to grow and develop while doing your life's best work.(sm)
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Primary Responsibilities:
Gather and document business requirements
Analyze and interpret data to identify trends, patterns and opportunities for the business and clients
Communicate analysis and interpretation to appropriate audience
Produce, publish and distribute scheduled and ad-hoc client and operational reports relating to the development and performance of products, processes and technologies
Author TSC Level 0 and 1 Knowledge
Liaison with Workgroups to determine FCR opportunities
Partner with other UKS knowledge authors to ensure knowledge consistency
Act as SME / TSC representation on projects with potential knowledge impact
Act as project resource for initiatives involving changes to the UKS application
Assesses and interprets customer needs and requirements
Identifies solutions to non-standard requests and problems
Solves moderately complex problems and/or conducts moderately complex analysis
Works with minimal guidance; seeks guidance on only the most complex tasks
Translates concepts into practice
Provides explanations and information to others on difficult issues
As a Business Analyst, you'll have the opportunity to provide data analysis to support, compile and report key information for operations and business objectives. This is a position that affords you the ability to drive processes and improvement initiatives. By gathering and documenting business requirements and utilizing your sharp analytical skills to fulfill the needs of the business and/or clients, you will have an impact on healing the health care system. Some people would call you a data geek, but at UnitedHealth Group that passion turned into information is used for decisions made by leadership. This is a challenging role that creates an opportunity to grow and develop while doing your life's best work.(sm)
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Primary Responsibilities:
Gather and document business requirements
Analyze and interpret data to identify trends, patterns and opportunities for the business and clients
Communicate analysis and interpretation to appropriate audience
Produce, publish and distribute scheduled and ad-hoc client and operational reports relating to the development and performance of products, processes and technologies
Author TSC Level 0 and 1 Knowledge
Liaison with Workgroups to determine FCR opportunities
Partner with other UKS knowledge authors to ensure knowledge consistency
Act as SME / TSC representation on projects with potential knowledge impact
Act as project resource for initiatives involving changes to the UKS application
Assesses and interprets customer needs and requirements
Identifies solutions to non-standard requests and problems
Solves moderately complex problems and/or conducts moderately complex analysis
Works with minimal guidance; seeks guidance on only the most complex tasks
Translates concepts into practice
Provides explanations and information to others on difficult issues
Requirements
Required Qualifications:
2+ years of Information Technology experience
1+ years of IT Helpdesk or desktop support experience
Strong understanding of Help Desk / Call Center processes
Self-motivated
Strong written and verbal communication skills
Strong desire to work with customers, grow relationships and creatively resolve issues
Strong understanding of UKS knowledge structure
Ability to distill complex solutions into easy to follow instructions
Bachelor’s degree in Business, Finance, Health Administration, related field or equivalent work experience
1+ years of experience in business / finance including analysis experience with a solid understanding of data storage structures
Experience gathering requirements from the client / business and documenting
Intermediate level of proficiency with PC based software programs and automated database management systems (Excel, Access, PowerPoint)
Experience in analysis of business process and workflow and providing an evaluation, benchmark and / or process improvement recommendations
1+ years of experience with project methodology (requirements, design, development, test and implementation)
Ability to communicate analysis including trends and opportunities to clients and the business in writing and verbally
Ability to problem solve including multiple priorities and research conflicting and / or inaccurate data
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Preferred Qualifications:
HTML Experience
SQL Experience (writing queries / analyzing results)
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Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people’s lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We’re freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.(sm)
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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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2+ years of Information Technology experience
1+ years of IT Helpdesk or desktop support experience
Strong understanding of Help Desk / Call Center processes
Self-motivated
Strong written and verbal communication skills
Strong desire to work with customers, grow relationships and creatively resolve issues
Strong understanding of UKS knowledge structure
Ability to distill complex solutions into easy to follow instructions
Bachelor’s degree in Business, Finance, Health Administration, related field or equivalent work experience
1+ years of experience in business / finance including analysis experience with a solid understanding of data storage structures
Experience gathering requirements from the client / business and documenting
Intermediate level of proficiency with PC based software programs and automated database management systems (Excel, Access, PowerPoint)
Experience in analysis of business process and workflow and providing an evaluation, benchmark and / or process improvement recommendations
1+ years of experience with project methodology (requirements, design, development, test and implementation)
Ability to communicate analysis including trends and opportunities to clients and the business in writing and verbally
Ability to problem solve including multiple priorities and research conflicting and / or inaccurate data
 Â
Preferred Qualifications:
HTML Experience
SQL Experience (writing queries / analyzing results)
Â
Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people’s lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We’re freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.(sm)
Â
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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