Inbound Customer Service Representative - Full-time / Part-time

The Customer Service Representative handles all routine customer service inquiries from vehicle renters, rental agencies and fleet vehicle drivers. These include: violation inquiries, account status, payment information, etc. Additionally, the Customer Service Representative interfaces with our business clients and their customers as well as internal stakeholders. The qualified candidate must enjoy delivering superior customer service, be skilled at handling phone contacts and creating professional email/fax replies. Working with minimal supervision, able to defuse and resolve customer disputes within identified guidelines, while exhibiting world-class customer service skills and unyielding professionalism for every interaction are expectations of the role. Positions are located in Tempe, AZ.

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.