General Manager

Purpose:

This position is responsible for the leadership of several salon managers in the greater Cincinnati area, to oversee the recruiting and retention of great stylists, to continually achieve our goals of brand excellence, and profitable salons.

Key Responsibilities:

1. Manages the recruiting, training, and development of high-performing managers to assure maximum effectiveness, motivation, and retention of employees.

2. Directs the implementation of tools and resources to help managers achieve brand and other key measures to grow their salons and maintain profitability.

3. Directs the implementation of salon operation processes to ensure compliance with established standards and brand strategy.

4. Coaches and provides feedback to managers to continually improve brand delivery and salon operations.

5. Provides strategic direction to managers related to the identification and support of under-performing salons to ensure improvement plans are created and used.

6. Performs other projects, work and activities, as assigned, to ensure continuous high-quality service to our customers and exceptional salon operations.

Competencies:

1. 5+ years of Management experience preferred.

2. Manages operations and marketing execution.

3. Establishes high-quality relationship and trust.

4. Promotes teamwork and open communication.