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in North Little Rock, AR
Field Service Technician
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | 4550 John F Kennedy Blvd., Suite C North Little Rock, Arkansas |
About this job
This is a full time, hourly position. The Field Technician is responsible for handling first and second level support of service requests and onsite service requests. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software.
IT Support relating to issues with the internal systems and network infrastructure
Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
Support services for virtualization technologies: Microsoft
Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
Administer hosted and cloud solutions for clients using technologies that meet their requirements
Support disaster recovery solutions
Remote access solution support: VPN, Terminal Services
Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets
Administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review
Document maintenance for all computer systems and network infrastructure
Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
System documentation maintenance and review of ConnectWise
Please apply online at staffmark.com and contact our admin team at 844-540-1963
North Little Rock Office 5098
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.
IT Support relating to issues with the internal systems and network infrastructure
Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
Support services for virtualization technologies: Microsoft
Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
Administer hosted and cloud solutions for clients using technologies that meet their requirements
Support disaster recovery solutions
Remote access solution support: VPN, Terminal Services
Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets
Administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review
Document maintenance for all computer systems and network infrastructure
Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
System documentation maintenance and review of ConnectWise
Please apply online at staffmark.com and contact our admin team at 844-540-1963
North Little Rock Office 5098
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.
Requirements