Call Center /Customer Service North Austin 12.09 ph - Full-time / Part-time

Job DescriptionCall Center /Customer Service North Austin 12.09 phKelly Services is seeking call center / customer service agents in the North Austin area. We are looking for strong candidates that are career-focused and eager to put their customer service skills to use. These positions will be Monday - Friday 1st shift, paying at 12.09 ph.Call Center Customer Service Responsibilities:- Performs inbound and/or outbound calls to agents, vendors, or policyholders - Documents transactions received by phone, email or mail into a database- Uses a computerized system for tracking, information gathering and/or troubleshooting- Follows process guidelines to complete work - Handles routine transactions, makes decisions and resolves routine problems - Performs other related duties as assignedCall Center Customer Service Requirements:- Must have 2 + years of customer service / call center experience- Excellent telephone skills- Excellent oral and written communication skills- Ability to multi-task and prioritize work in a high volume production environment- Excellent decision making skills- Excellent analytical/problem solving skills- May require typing wpm minimum - Microsoft Office Suite experience (especially Word, Excel, and PowerPoint)If you are interested and qualified, please apply directly to this job posting and a local recruiter will contact you! Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]