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in Lewisville, TX
Collision Repair Service Advisor - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
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Location | Lewisville, TX Lewisville, Texas |
About this job
Job Description:
Position Type:
Full-time
Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to ensure individuals with disabilities are able to perform the essential functions.
- Create accurate estimates from photos and other information provided
- Work with centers and insurance partners to expedite claim resolution and repairs
- Ensure proper file documentation and timely upload of all estimates
- Outline and adhere to escalation process for any instances that cannot be resolved
- Collaborate with centers, call center and leadership team to refine processes and improve outcomes
- Comply with all Caliber safety rules, guidelines and standards
- Performs other related duties as assigned for the purpose of ensuring a world class customer service experience
Position Type:
Full-time
Requirements:
.