Customer Service Agent - Full-time / Part-time

Our client, an import-export company in Morton, PA is seeking a customer service agent to support their call center department. If you are qualified for and interested in this role, please apply.

Qualifications

• Minimum of 2 years of experience in a call center or administrative customer service role.
• Strong understanding of Microsoft Office Suite
• Exercising high attention to detail as well as excellent verbal and written communication.

Job Description

Candidates must have a working understand of basic math.

• Resolve customer service requests and inquiries with high quality customer service and professionalism. (No SLANG!)
• Excellent understanding of all modes of communication: phone, fax, chat, email.
• Organize and route customer orders and/or changes.
• Perform any other duties assigned in the customer service department.
• Maintain a clean work environment.
• Follow company policies, rules and safety practices.

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.