Cocktail Server - Full-time / Part-time

Position Summary

Serves food and beverage items to guests in accordance with the Company’s GuestPath Universal Service Standards and applicable Operational Standards.

 Essential Functions:

• Greets guests at table and supplies guests with menus if necessary
• Communicates daily specials, answers questions about menu items, and takes beverage and/or food orders
• Serves alcoholic beverages responsibly, requests identification, adheres to all unit and company alcohol service policies and procedures.  
• Enters orders into point-of-sale system so that kitchen staff can prepare food.
• Picks up drinks and food when orders are ready and delivers orders to guests
• Observes and follows-up with guests to respond if they require additional service
• Prepares and delivers check to guests at table
• Accepts and processes payment or directs customer to cashier
• Performs opening, closing, and side work duties as assigned
• Performs other duties as assigned

Non-essential Functions:

• Cleans table and prepares it for next guests
• Makes suggestions to management to improve service, or change menus
• Trains others on job duties and company procedures

 Education & Experience:

• Previous experience as a server, or similar guest service position strongly preferred.
• Previous experience with a point-of-sale system in service or hospitality environment preferred

 Knowledge, Skills & Abilities:

• Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
• Ability to complete required pre-employment sanitation and alcohol service training
• Ability to work quickly and efficiently in a fast-paced environment
• Ability to work under pressure and handle multiple table assignments at one time
• Possess basic knowledge of standard drink recipes and alcohol brand names.
• Ability to operate point-of-sale system to enter orders and prepare checks.
• Basic math skills; ability to accurately total guest checks and count change
• Strong communication skills, including listening skills and ability to take food and beverage orders and fill those orders correctly.

Physical Requirements:

• Ability to remain on feet for entire length of shift
• Constant standing, walking, bending, reaching and repetitive motions.  
• Ability to maneuver between tables and around corners.
• Ability to lift, balance and move large food trays, weighing up to 35 lbs.
•  Visual acuity and hearing sufficient to take orders and prepare bills.