Automotive Sales Consultant - Full-time / Part-time

At Cory Fairbanks Mazda, Our Employees are Our Family! JOB SUMMARY: Sells/ leases new- and used-vehicles at dealership gross profit, volume, and customer satisfaction standards. ESSENTIAL DUTIES: * Satisfies the transportation needs of vehicle purchasers. * Approaches, greets, andoffers assistance or direction to any customer who enters the dealership showroom or sales lot. * Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. * Explains fully product performance, application, and benefits to prospects. * Describes all optional equipment available for customer purchase. * Offers test drives to all prospects. * Follows dealership procedure to obtain proper identification from customer prior to test drive. * Utilizes dealership sales control and follow-up system. * Exhibits high level of commitment to customer satisfaction. * Knows and understands the federal, state, and local laws which govern retail automobile sales. * Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals. * Attends product and sales training courses as requested by sales manager. * Keeps abreast of new products, features, accessories, etc., and their benefits to customers. * Knows and understands equity and values, and is able to explain depreciation to the customer. * Ensures that the sales manager has an opportunity to meet each customer. * Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.). * Writes complete sales orders and processes paperwork in accordance with established dealership policies. * Prepares sold vehicles for customer delivery prior to customer arrival. * Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork. * Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department. * Schedules first service appointment. * Follows up on all post delivery items, tag/title work, \"we-owes\", and special requests to be sure that all customer expectations are met. Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction. * Maintains a prospect development system. * Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. * Attends sales meetings. * Maintains professional appearance. * Has reliable attendance on scheduled work days. * Other duties as assigned. SKILLS / REASONING ABILITY / PERFORMANCE EXPECTATIONS: * Continually demonstrating professional and inter-personal skills with customers, vendors and co-workers which ultimately results in high customer satisfaction. * Social skills that produce an environment of support and achieving goals together as a team. * Ability to maintain a positive and cooperative atmosphere. Skills to problem solve in complex, real world or ill-defined situations. BENEFITS: * Health * Health Spending Account * Health Reimbursement Account * Dental * Vision * 10,000 life coverage on all employees at no cost to them as well as buy up * Short Term and Long Term Disability * 401K with employer match * Vacation * Mazda online training for Sales Associates * Our employees are our family