Service Manager

Service Manager Description Hubert Vester Auto Group is seeking a Service Manager. SUMMARY Runs an efficient and profitable service department through productive staffing, customer retention, cost control, achievement of objectives, and maintenance of all service records. Ensures that the daily inventory of technicians' time is consistently sold to service customers. Responsibilities * Ensure that customers receive prompt, courteous, and effective service * Serve as a liaison between technicians and customers * Take ownership of the customer experience by carrying out additional assignments, leaving the customer with a positive dealership experience * Manage and hire technicians and service advisors * Distribute work between technicians * Prioritize required services * Provide concierge support for all owner inquiries, whether by phone or in person, to ensure the customer is never mishandled * Build lasting relationships with customers Qualifications * Technical automotive knowledge * Demonstrated ability to manage others * Organized, friendly and courteous * Dealership experience preferred What We Offer * 401k * Dental Insurance * Vision Insurance * Health Insurance * Paid vacation & holidays
Associated topics: back end, backend, front end, general manager, general operations manager, gm, night shift manager, restaurant general manager, service manager, supervisor