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in Irving, TX
Bilingual Customer Service - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | 5525 North MacArthur Boulevard, Suite 125 Irving, Texas |
About this job
Bilingual Customer Service
The Bilingual Customer Service ensures timely delivery of items to customers by verifying orders; inventorying stock and arranging transportation.
Bilingual Customer Service Job Duties:
Arranges shipments for truck drivers by checking stock to determine inventory levels; anticipating delivery requirements; placing and expediting orders
Ships items by examining items, destination, route, rate, delivery time; ordering carriers
Verifies items shipped by matching bills of lading; reconciling quantities; noting discrepancies
Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions
Replaces damaged items, shortages, and mis-shipments by determining optimal response of replacement or credit
Protects organization reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential
Updates job knowledge by participating in educational opportunities
Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Bilingual Customer Service Skills and Qualifications:
Ability to communicate in Spanish and English with drivers
Documentation Skills, Data Entry Skills, Telephone Skills, Informing Others, Listening, Verbal Communication, Energy Level, Multi-tasking, Dependability, Emotional Control, Reporting Skills
Bilingual Customer Service Schedules:
Monday-Friday (weekend flexibility to work one day during the weekend)
2:00 p.m.-10:00 p.m.
10:00 p.m.-6:00 a.m.
Bilingual Customer Service Perks:
Temp to Hire position
Medical, Dental and Vision benefits available
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.
The Bilingual Customer Service ensures timely delivery of items to customers by verifying orders; inventorying stock and arranging transportation.
Bilingual Customer Service Job Duties:
Arranges shipments for truck drivers by checking stock to determine inventory levels; anticipating delivery requirements; placing and expediting orders
Ships items by examining items, destination, route, rate, delivery time; ordering carriers
Verifies items shipped by matching bills of lading; reconciling quantities; noting discrepancies
Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions
Replaces damaged items, shortages, and mis-shipments by determining optimal response of replacement or credit
Protects organization reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential
Updates job knowledge by participating in educational opportunities
Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Bilingual Customer Service Skills and Qualifications:
Ability to communicate in Spanish and English with drivers
Documentation Skills, Data Entry Skills, Telephone Skills, Informing Others, Listening, Verbal Communication, Energy Level, Multi-tasking, Dependability, Emotional Control, Reporting Skills
Bilingual Customer Service Schedules:
Monday-Friday (weekend flexibility to work one day during the weekend)
2:00 p.m.-10:00 p.m.
10:00 p.m.-6:00 a.m.
Bilingual Customer Service Perks:
Temp to Hire position
Medical, Dental and Vision benefits available
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.
Requirements
Ability to communicate in Spanish and English with drivers
Documentation Skills, Data Entry Skills, Telephone Skills, Informing Others, Listening, Verbal Communication, Energy Level, Multi-tasking, Dependability, Emotional Control, Reporting Skills