Customer Service Bilingual Cantonese - Full-time / Part-time

Job Description:

Do you like customer service? Are you currently seeking an opportunity to have fun while at work? Are you Bilingual English/Cantonese (preferred)? If so, then Randstad has the position for you!

Send your resume to Stephanie. Tsui@randstadusa. com for immediate consideration. Training can start as soon as 10/30/2017!

• Full Time

• Paid training - earn while you learn

• $15. 00 per hour

• A fun work environment offering various contests & performance incentives

• Free Parking!

Our client is currently seeking Inbound Customer Service Representatives. CSR's are responsible for scheduling, and canceling reservations and assisting customers with transportation. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Working hours: 8-5

Skills:

Skills required:

-Previous experience with customer service in a call center

-Excellent listening skills

-Professional verbal communication skills (friendly and conversational) and written communication skills; spelling, grammar and data entry

-Computer proficiency in a windows environment, internet navigation and keyboarding skills

-Must have the ability to use computer for extended period of time to enter and process customer orders.

-Demonstrated excellent customer service skills.

-High tolerance for heavy phone work /interaction with public/sensitive conversations

-Ability to work efficiently during peak periods with an increase of customer contacts.

-Demonstrated ability in creative problem solving.

-Ability to use good judgment when problem solving.

-Ability to show empathy and persuasive.

-Ability to work with the sense of urgency.