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About this job

Full Time
Brookdale Senior Living - 6737 W. Washington St. Suite 2300 Milwaukee, WI 53214
Job #: MACOmkeWI51215

Brookdale. Bringing new life to senior living.

Job Summary:
Using established guidelines, the Medicaid Analyst II is primarily responsible for accurately and timely processing of assigned tasks and responsibilities.

Your responsibilities:
* Process move-outs per state/MCO guidelines
* Review and analyze resident accounts to ensure charges are accurate prior to refund processing
* Process refunds for Medicaid residents and state Medicaid programs/MCOs
* Perform accurate account research and necessary adjustments based on situation and state/MCO regulations
* Manage and research returned checks
* Comply with company and state Medicaid/Managed Care Organization (MCO) policies and regulations
* Monitor and distribute work tickets through internal system and complete in accurate, timely fashion
* Make standard and routine decisions based on detailed guidelines with minimal independent judgment. Solve problems with clear, detailed guidelines; or, by reporting them to a supervisor
* Deliver quality work including maintaining passing scores on scheduled audits and meeting department deadlines and goals specific to area of responsibility
* Possess professional verbal and written communication skills
* Work the hours indicated by leadership, taking appropriate breaks and lunches as scheduled
* Continuously evaluate and identify opportunities to drive process improvements that positively impact performance and customer experience
* Other duties as assigned based upon business need by manager/supervisor



Required skills and qualifications:
* High school diploma or general education degree (GED) required. Associate"s Degree preferred
* Minimum three years experience in Healthcare Accounts Receivable or Billing. Long-Term Care Accounts Receivable preferred
* Excellent customer service skills
* Working knowledge in Microsoft Office (Excel, Outlook, Word, etc.)

If you"re a Brookdale associate, please consider referring someone through the Good People Program!

Brookdale is an EOE-(Equal Opportunity Employer) and drug-free workplace.

Brookdale offers a number of benefits to full-time associates including, but not limited to: medical, dental, vision, disability, life, paid time off, educational reimbursement. All associates, age 21 and older, are eligible to participate in the 401(k) retirement savings plan.