Shift Supervisor - Full-time / Part-time

Are you ready to advance your career with the fasted growing food travel experts in the country? The leadership team at SSP America at San Diego Airport is looking to hire two Shift Supervisor to join our team! These dynamic individuals will be responsible for overseeing and coordinating the activities of their team and will rapidly advance to a management role.

Job Summary

Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.

Responsibilities and Duties

· Understand that our guest is our #1 priority.

· Greet guests in a courteous and friendly manner.

· Ensure that all products and merchandising brand standards are adhered to.

· Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.

· Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.

· Communicate and clarify major job duties, priorities, and expectations to team members and provide continuous coaching and constructive feedback in a timely manner, through verbal and written documentation.

· Provide support, direction, and encouragement in helping the team succeed in delivering business goals.

· Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly.

· Assist team members in developing the skills and abilities necessary for improved performance.

· Ensure that products are of the highest quality.

· Responsibility for overseeing cash duties.

· Adjust daily schedule for shift personnel to ensure optimal efficiency

Qualifications and Skills

· Must have full restaurant and bar experience.

· Vocational or on-the-job training is essential.

· Excellent interpersonal skills and ability to interact with and motivate team members.

· Excellent communication and organizational skills.

· Ability to read, interpret, and articulate instructions using clear and direct language.

· Able to work as part of a team within a fast paced food service environment.

· Minimum of 6 months experience within a busy restaurant/hotel environment.

· Supervisory experience required.

· Cash handling experience required.

EOE/F/M/V/D