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Customer Service Center Agent
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Charleston, IL Charleston, Illinois |
About this job
The Customer Service Representative is responsible for assisting current and potential new customers with enrollment processes and assisting existing customers with status updates. In addition, they will provide customers with their current account information, resolve questions concerning eligibility and assist with the application process. The CSR will also create IT tickets based on customer needs. The ideal candidate must be able to multi-task, have previous customer service experience, and ability to think quickly, problem solve and be productive in a fast paced environment while adapting well to change. Job Description: * Assisting potential new customers with eligibility requirements and needed
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