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in Thorntown, IN
Assistant General Manager - Dairy Queen
•30 days ago
Hours | Part-time, Full-time |
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Location | 4961 SR 47 Thorntown, Indiana |
About this job
Leadership Responsibilities • Provides leadership and direction to crew members in all restaurant operational areas at all times • Makes timely, educated decisions based upon use of tools and resources provided by the company & direction set forth by the General Manager • Responsible for assisting General Manager in the area of human resources; manages shift to ensure proper staffing, documents any crew member performance issues in an appropriate manner, and follows up with the crew member and General Manager in a timely manner • Collaborates with General Manager to provide on going direction to crew members during their shift to achieve restaurant goals • Assists General Manager in the development of management and crew member teams through assisting with training, coaching, and providing feedback to the General Manager Sales and Expense Control • Assists General Manager in maintaining controllable expenses within a designated acceptable range in their restaurant; includes labor costs, Cost of Goods Sold, and general foreseeable expenses • Seeks to improve restaurant sales through monitoring key result areas of the restaurant such as speed of service, average guest check, and cleanliness during their designated shifts • Follows procedures to maintain facility and equipment to standard including executing general preventative maintenance & reporting issues in a timely basis • Ensures proper cash handling and credit card procedures in the restaurant during their designated shifts; accountable for proper security of cash during their designated shifts • Ensures all products are available within their restaurant at all times; secures product if needed to assist management team & reports product availability concerns to General Manager on a timely basis • Assists General Manager in implementing local and national marketing initiatives within the restaurant including any necessary training of crew members • Ensures customer satisfaction during their designated shifts Policies & Regulations • Follows Management Handbook Policies within the restaurant at all times • Ensures crew members are held accountable for all Employee Handbook policies • Accountable for maintaining acceptable cleanliness, food safety, and sanitation practices; ensures restaurant is maintained within all Dairy Queen and health department requirements during their designated shifts • Responsible for representing the company positively to the community and Dairy Queen corporate representatives • Assists General Manager in completing all administrative duties correctly within deadlines set forth by the company • Accepts feedback and direction from the General Manager and upper level management in a constructive manner
Requirements
• Must have work availability that meets the current needs of the restaurant • Willingness to develop skills in areas of management as directed by General Manager • Must be capable of lifting and carrying up to 50 pounds • Able to stand for long periods of time • Has basic computer skills