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in Herndon, VA
DoD Cleared Security Shift Supervisor - Full-time
Hours | Full-time |
---|---|
Location | Herndon, Virginia HERNDON, Virginia |
About this job
Allied Universal Services is currently searching for a Professional Security Shift Supervisor.
The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.
Supervisory Responsibilities
- Communicates staffing needs on shift to Account Manager or Operations Manager
- Assures that officers receive appropriate training, developing them in both technical and professional skills; also may include assisting manager in performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)
- Assures that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager
- Administers JSA’s and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle / driving safety as appropriate to Corporate procedures
- Enforces Allied Universal’s policies as outlined in the handbooks and executive memos
- Assists with the communication of policies, company announcements and job openings
- Provides the basis of a great place to work by treating staff with respect
Enforcement of Contract Standards
- Helps Account or Operations Manager identify, meet and exceed the needs of the customer
- Meets all contractual scheduled hours with a minimum of unbilled overtime
- Assists in the coordination and/or conduct site-specific OJT, client specific training and annual refresher training for security personnel
- Reconciles security logs against shift responsibilities and patrols; review incident reports prior to submitting to manager and coordinate preliminary investigations
- Assists Account or Operations Manager manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists
Physical and Mental Functions:
- Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)
- Climb stairs, ramps, or ladders occasionally during shift
- Occasionally bend/twist at waist/knees/neck to perform various duties
- Occasionally lift or carry up to 40 pounds
- Run as needed
- Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks
- Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination
- Work in various environments including adverse outdoor conditions such as cold, rain or heat;
- Constant mental alertness and attention to detail required while setting priorities and following up on assignments
Qualifications/Requirements:
Qualified applicants for the Shift Supervisor position will meet the minimum requirements, as described below:
- High school diploma or equivalent required
- At least 18 years of age
- Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
- Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills
- Must be able to read and understand all operating procedures and instructions
- Must be able to obtain a valid Guard License as required in the state for which you are applying
- As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
- As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty
- Must display exceptional customer service and communication skills
- Remain flexible to ever changing environments; adapt well to different situations
- Intermediate computer skills to utilize innovative, wireless technology at client specific sites
- Ability to maintain satisfactory attendance and punctuality standard;
- Neat and professional appearance
- Ability to provide quality customer service
- Ability to handle both common and crisis situations at the client site, calmly and efficiently
- Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones
- Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
EOE/Minorities/Females/Vet/Disability
Allied Universal is an Equal Opportunity Employer committed to hiring a diverse workforce. Allied Universal will provide qualified individuals with reasonable accommodations pursuant to the Americans with Disabilities Act and/or any other applicable state or local laws. We are committed to hiring veterans and reservists. Since 2013, we have hired over 25,000 heroes.