Shift Manager

Palmetto Moon is a specialty retailer, focused on merchandising affordable, outdoor active lifestyle, college lifestyle and state pride brands that appeal to and promote the values of collegiate, coastal and southern living. The Company is rapidly expanding its base of 15 stores in South Carolina, Georgia, North Carolina and Florida and through its e-commerce platform.

A Shift Managers main responsibility is assisting in leading the Moon Crew in providing great service to our customers. The position reports directly to the Store Manager. He or she will have the responsibility of being the Manager on Duty when the Store and the Assistant Manager are not present. This position will open and close the store, merchandise, replenish, tag product, train associates, develop associates, clean, organize, and hold the associates accountable to their assigned duties. The Shift Manager must lead by example in all areas of the business, but most importantly in providing the customer with a great experience at Palmetto Moon.

Responsibilities:

• Communicate effectively with associates and management
• Delegate tasks and responsibilities as appropriate
• Effectively handle customer service issues
• Build relationships with customers, as well as associates
• Able to solve problems as they occur
• Completes tasks on a timely basis
• Ensure customer satisfaction
• Has knowledge of products and vendors
• Practices good housekeeping (dusting, cleaning fixtures, etc.)
• Understands and maintains store standards
• Open and close the store
• Willingness to learn and take direction
• Recognize superior performance of sales associates and coworkers

Qualifications

• Previous management experience required
• Retail experience preferred
• Enjoys meeting and interacting with customers
• Dependable and flexible with schedule shifts
• Willingness to learn and take direction
• Positive attitude
• Moderate computer skills
• Physical Requirements--ability to bend, twist, stoop, stand for long periods of time, & lift materials up to 25 lbs