US-Customer Service Representative-2 - Full-time / Part-time

Customer Service Representative


Job Description Summary
Responds to basic, multiple customer inquiries and requests.
Essential Job Functions

• Answers telephones and responds to basic customer questions and/or forwards call to appropriate personnel.
• Records call on account history record with results of the inquiry; initiates required confirmation without direct supervision. Researches customer inquiries and responds to appropriate parties in a timely manner.
• Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication.

Basic Qualifications

• High school diploma or G.E.D.
• Two or more years of customer service or other telephone experience
• Experience working with organizational functions and personnel

Pay/Shift

• Pay ranges from $13.50-$14.42 an hour
• Monday through Friday
• Must be available from 7AM to 6PM

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Aerotek is acting as an Employment Agency in relation to this vacancy.