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About this job

Come join an organization that has established an outstanding reputation for quality products and customer service along with opportunity with for growth and advancement. We are hiring for Customer Support Reps. Our company empowers the CSR to make important decisions in a fast-paced business environment. We focus on common-sense, customer-centric strategies that build relationships and exceed customer expectations.Our CSR is responsible for creating a warm, professional experience with all of our customers. Our representatives have the following traits:* Effective Communication * Self-Motivation * Resourcefulness* Emotional Control* Follows Directions* EmpathyDaily Job Responsibilities vary, but include the following:* Answer 50-75 incoming phone calls * Manage a high volume online chat center* Welcome new customers as first point of contact* Handle pick up orders for local customers* Review customer supplied files and ensure production criteria is metIf this sounds like a good fit, we want to hear from you. Submit your resume and call (586) 782-2224 to leave a voicemail with the following information:Your name, contact information, why you would be a good fit and salary requirements.