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in Tempe, AZ

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Hours Full-time, Part-time
Location Tempe, AZ 85281
Tempe, Arizona

About this job

ADP is hiring an Entry-Level Customer Service Consultant. In this position, you'll leverage our top-ranked training programs and world-class service guidelines to solve clients' challenges and fuel their business success. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility. RESPONSIBILITIES: * Serve as a consultant in servicing ADP's products/technologies. * Use breadth of expertise to support ADP's clients Solve client problems; taking a broad perspective to identify solutions. * Work with direction to resolve issues and provide solutions; creative solutions must be reviewed by Manager/Director Leverage deep understanding of ADP's products and services to provide solutions to clients' issues and questions, exceeding clients' expectations and ensuring that clients understand the value of our products. * Provide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience. QUALIFICATIONS REQUIRED: * At least 1 year in a customer service environment * Bachelor's Degree or its equivalent in education and experience