Description As a Host, you will be responsible for exceeding the guest expectations by providing them with friendly, prompt and attentive service that is tailored to the guest’s preference. A Host will be required to greet incoming and departing guests in a welcoming manner. Seat the guest in the dining and bar areas while ensuring a smooth handoff to service staff. A Host will need to be able to entertain wait times with hospitality offering beverages and food tasting services as applicable. A Host will be required to have an extensive knowledge of our MVP Loyalty Program, food and drink menus and be able to recommend, upsell and reinforce the guests’ orders. The Host will assist with assembly of prepared food and condiments following Duffy’s Sports Grill standards, check orders for accuracy and review those orders with the guest prior to handoff to ensure satisfaction. A Host will also need to answer phones in a prompt and professional manner, take accurate To Go orders and direct calls as applicable. A Host will need to be a team player and assist throughout the restaurant by bussing tables, assisting with guests and achieving the company’s goals of creating every guest into a Raving Fan. *The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Qualifications: Minimum of 16 years of age with legal authorization to work in the United States Excellent customer service and hospitality skills No criminal history Comfort with Positouch a plus Neat, well-groomed appearance Ability to work well in a fast-paced environment Dedication to on-time arrival for shifts Able to stand, sit and walk for long periods of time and carry up to 50 pounds Drug Free Workplace ADA Equal Opportunity
Team players enjoy a variety of benefits: • Flexible scheduling – full and part time • Paid Vacations* • Health Coverage* • Career growth potential – 70% of our managers are promoted from within! • Discounted Shift Meal • 25% discount when dining (party of up to 8) *must meet certain hourly requirements and time of employment to qualify for certain benefits.