Assistant Manager (KFC/Multibrands)

You are a heartbeat away from ship’s captain.   As a member of the management team, you shape the culture of the restaurant.  It will carry your imprint.  In the absence of the Restaurant General Manager (RGM), the buck stops with you.  

Step Change Thinker
-	Is quick to see core issues in complex situations
-	Energizes the team by encouraging discussion of “What’s possible” and setting breakthrough targets

Know How Builder
-	Seeks continuous feedback from different sources to improve their own performance
-	Executes success routines effectively
-	Coaches and drives excellence around core operations procedures (e.g. shift accountability, product projections, Repairs & Maintenance (R&M) spending, Cost of Sales/Cost of Labor (COS/COL) controls

People Grower
-	Champions and role models “How We win Together” and Achieving Breakthrough Results culture within their store
-	Uses technology (e.g. Learning Zone) regularly to help the RGM build and retain strong teams
-	Role models and coaches using the EARS Model (Explore, Analyze, Respond and Making it Stick) to help build the capability of their team
-	Partners with the RGM in completing and executing the bench plan process
-	Holds employees accountable by using the Performance Management process
-	Recognize employees for exceptional performance using personal award and CHAMPS cards to reinforce breakthrough results
-	Demonstrate positive energy at all times.