Host

SUMMARY: 
Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

DUTIES & RESPONSIBILITIES: 
	Warmly and graciously greet all guests upon arrival.
	When possible, open the front door for guests entering or leaving the restaurant.
	When immediate seating is limited, record guest names and number of people in party. 
	Utilize wait system to locate guests when tables become available.
	Provide guests with estimated waiting time.
	Schedule reservations for guests calling in using a professional, friendly voice.  Record name, number of guests, phone number, date and whether the visit is for a special occasion.  Read back and verify all information to guest and thank them for calling.
	Accommodate special seating requests for guests whenever possible. 
	Seat guest guests based on guest preferences and balancing of customer flow in service stations.
	Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.  
	Relay messages to servers and buspersons as needed.
	Thank guests as they leave and invite them to return.
	Communicate to manager items that may need to be reordered to replenish supplies.
	Set up dining area before opening and perform closing duties at the end of the day.
	Check restrooms, lobby and parking lot for cleanliness and stocked supplies upon arrival for shift and throughout shift.

	No previous restaurant experience required.
	Be able to working in a standing position for long periods of time (up to 5 hours).
	Be able to communicate clearly and effectively in the predominant language(s) of our guests.
	Must have exceptional grooming habits.