The job below is no longer available.
You might also like
in Mechanicsburg, PA
CLIENT CARE COORDINATOR - Full Time - Full-time
•30 days ago
Hours | Full-time |
---|---|
Location | 242 - 17050 Mechanicsburg, Pennsylvania |
About this job
Client Care Coordinator
Are you looking for a fun, mission-oriented company where you can make a difference? Do you find joy in serving others? Do you want to be part of company that is excited about Changing the Face of Aging®? If so, we have an opportunity for you as a Client Care Coordinator with the world's largest non-medical home care company, Home Instead Senior Care, located in Mechanicsburg.
Responsibilities:
- Meet with potential clients and family members to discuss their needs and provide solutions in the form of a service plan.
- Conduct Service Inquiries and Care Consultations as needed.
- Maintain ongoing communication and a consistent follow-up schedule with potential clients and families who have yet to commit to service.
- Work with other team members to coordinate various aspects of a client's care.
- Conduct client/CAREGiver introductions with every new client and with every new CAREGiver.
- Create and maintain client and responsible party records documenting all quality assurance meetings.
- Plan and execute a schedule that ensures each client has quality assurance visits consistent with the business standards.
- Recognize and pursue opportunities to modify service plans to best support the ongoing needs of clients through a quality assurance program.
- Work with clients and their families on the various issues that may arise to ensure they are getting resolution to issues as well as receiving the services needed.
Requirements
- Must demonstrate excellent oral and written communication skills and the ability to listen effectively.
- Must have the ability to work independently, maintain confidentiality of information and meet deadlines.
- Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills.
- Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures.
- Must demonstrate knowledge of the senior care industry.
- Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work.
- Must have the ability to present a professional appearance and demeanor
Competitive benefit package, salary commiserate with experience.
If you are interested in this opportunity, please send your resume and salary requirements to: chris.miller@homeinstead.com.
If you are interested in this opportunity, please send your resume and salary requirements to: chris.miller@homeinstead.com.
Each Home Instead franchise is independently owned and operated.