Customer Service Representative - Pest Control

Pest Control Customer Service Representative

Ransford Pest Control

Immediate Employment - Full Time

$37,500.00 - 40K depending on experience

Company Overview

Ransford Pest Control (Shrewsbury) an established and growing pest control company is now accepting resumes from experienced Customer Service Representatives who will play a vital role in our busy office. This is a career opportunity, not just a "job." We are looking for someone who desires long-term employment – someone who is looking for a place to call “home.”

We are not just another pest control company. We are a small, family-run business with 100 years’ experience. We are known in the community as a company with the highest standards of work and an undisputed reputation for customer service.

Here at the Ransford Pest Control we take great pride in our work, knowing that we are playing a part in keeping our customers pest-free and happy. We tackle each challenge and solve problems with our customers satisfaction in mind.

Our customers love us! Read what they say! https://ransfordpc.com/reviews/

About your Manager

You will be working with (not for) one of the owners of the company. The owners along with their team will be part of your training and development. They are not micro-managers and expect that you work successfully on your own, however they are always available if you need help or assistance.

Basic Duties and Responsibilities

· Answer phones

· Schedule appointments

· Route calls to the appropriate individuals

· Assist field technicians with account information

· Process payments

· Recommend and sell pest control services (we provide scripts)

· Manage contracts, paperwork

· Deliver outstanding customer service

Why Work for Ransford Environmental Services?

· Outstanding reputation in the community

· Friendly office team

· Owners of the company committed to your success

Requirements

· 2 years small office/pest control customer service experience

· Excellent computer skills MS Office, email, smartphone, etc.

· Tech savvy - Familiar with PestPac

· Verifiable references

· Professional appearance and demeanor

· Pest Control experience a must!

Attributes needed to be Successful

· Accuracy and organizational skills must be a natural talent

· Team player, always ready to help when needed

· Able to multitask and maintain accuracy

· Confident and positive attitude

· Responsible and dependable

· Able to relate to different personality styles

Schedule

Full Time - Monday – Friday

Flexible schedule (8:00 AM – 5:00 PM) (9:00 AM – 6:00 PM) You can earn bonus income if you want to take calls after hours or over the weekend

Compensation

· $37,500.-00 - 40K to start depending on experience

· Extra income through selling work, earn additional income between $200 and $400.00 per month for closing business

· 401K with company match

· Vacation and paid holiday pay after 90 days – retro to start date

· Health Benefits through Massachusetts Health Connection

Contact Us
To arrange for a confidential interview, upload your resume this website. Include a cover letter letting us know how your past work experience is a “fit” with the requirements of the position. All qualified resumes will be given the attention and consideration it deserves by the owners of Ransford Pest Control. The candidate that we select must be able to pass a background check and drug screening!